Event Operations Director

Operational Leadership

• Develop and implement operational strategies to ensure efficient event delivery

• Lead and manage the operations team, including recruitment, training, and performance development

• Collaborate cross-functionally with sales, marketing, and content teams to ensure alignment

• Drive innovation and continuous improvement in operational processes and customer experience

Event Planning & Execution

• Oversee the full operational lifecycle from venue sourcing and contract negotiation to on-site delivery and post-event reporting

• Manage budgets, timelines, schedules, health and safety compliance, and risk assessments

• Lead the development of event floorplans in collaboration with commercial teams

• Ensure exhibitor and contractor manuals are accurate and distributed on time

• Coordinate with international stakeholders and logistics providers for overseas events

Stakeholder Management

• Source, negotiate, and manage relationships with venues, contractors, and other third-party suppliers

• Ensure service level agreements are met and deliverables are achieved within budget and timelines

• Oversee contracts and procurement processes for key suppliers

Health & Safety

• Ensure all events meet legal, insurance, licensing, and health and safety requirements

• Liaise with regulatory bodies and maintain compliance documentation

Cost Control

• Create and manage detailed event budgets, ensuring cost-efficiency and value for money

• Monitor operational spend and identify opportunities for savings

Technology & Systems

• Evaluate and implement event tech solutions (e.g., registration systems, floorplan tools, event apps)

• Streamline internal operations using digital tools to enhance efficiency