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Senior Digital Account Manager

£45k

Farnham

The ideal candidate will possess strong agency experience, a solid understanding of social and digital advertising, great written skills, sharp attention to detail and a genuinely creative streak.
You’ll take a consultative role with clients and manage a portfolio of accounts, supporting the wider team to deliver high-quality outcomes for clients.
You’ll typically be project-managing activity for multiple clients at once, so being organised, calm under pressure and able to juggle tasks will be key.

KEY SKILLS

  • Strong understanding of digital advertising, social media platforms and brand activity

  • Experience managing client accounts and overseeing work delivered by team members

  • Confident written and editing skills, with a sense of what works across platforms

  • Creative thinking and familiarity with well-known marketing tools

  • Knowledge of SEO, Organic Social Media & Digital Advertising practices

  • Ability to analyse data and interpret performance stats

RESPONSIBILITIES

As a Senior Account Manager, your role is to lead and guide and report on client activity. You’ll work closely with our paid media, social SEO & brand specialists to make sureprojects run smoothly and clients feel fully supported. 


Day-to-day responsibilities include:


  • Acting as the main point of contact for your clients, building strong, trusted relationships

  • Leading the strategy and direction across paid media, social and SEO activity, ensuring the team’s output meets the brief

  • Overseeing work delivered by channel specialists, checking quality, accuracy and brand alignment

  • Briefing internal teams clearly and ensuring all activity is delivered on time and to a high standard

  • Reviewing performance reports prepared by the team and turning insights into clear, actionable recommendations for clients

  • Running regular client calls, catch-ups and review meetings

  • Managing timelines, budgets and expectations, and keeping clients updated as work progresses

  • Collaborating with creatives, strategists and performance teams to shape campaign ideas and refine ongoing activity

  • Spotting growth opportunities within your accounts and working with senior leadership on next steps

  • Attending client events and industry conferences when needed

BENEFITS

  • 25 days holiday plus bank holidays

  • Birthday Off

  • Office closed over Christmas & New Year without using your holiday allowance

  • Annual salary review on your anniversary

  • Government workplace pension

  • Regular team socials

  • Hybrid working (3 days in office, 2 from home)

  • Regular staff training and full development programme

  • Team-building volunteer days

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